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Allied Personnel Services is seeking candidates for a Customer Experience Manager opening!  This temp to hire career opportunity offers full time hours and the chance to work for a growing Easton area company.  Pay is $25.00-30.00/hr based on experience.

In this role you will:

• manage order execution and customer communications to ensure customers receive their order correctly and on time
• receive and process POs, manage PO changes
• update customers when orders are received
• validates that all order information is correct (ex. codes, prices, package sizes, shipping details, etc.)
• work w/ scheduling, procurement, and production teams to ensure product availability 
• proactively communicate delays, packaging issues, production schedule changes, and shipping expectations to customers
• manage escalations and complaints and work to quickly resolve issues for the customer

Successful candidates for this role must be organized and process driven, professionally assertive, comfortable working across all parts of the organization to solve problems, and be able to manage competing priorities. MS Office skills are needed. Knowledge of an ERP is preferred.  While a Bachelors degree is preferred, those w/ equivalent experience may be considered. 

Candidates should have experience in a customer operations, supply chain coordination, or account management role.

Qualified candidates can apply by emailing a resume to pro@alliedps.com

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