Allied Personnel Services is seeking candidates for a Field Service Coordinator opening! This temp to hire opportunity offers full time, 1st shift hours. Pay is $23.00-25.00/hr based on experience.
In this role you will:
- Professionally answers and route incoming phone calls to main Field Service phone lines and determine the appropriate actions to the address caller’s needs
- Monitor the Field Service email inbox and determine proper actions
- Respond directly to emails from customers, reps, and service centers
- Create work orders for technician field visits, schedule inside technicians based on customer needs and technician availability, and coordinate with service centers to convey customer needs
- Follow up with Service Centers on open work orders to update completion status
- Process inbound service request documentation from customers and reps as well as job reports from technicians
- Update and maintain customer portals for new and open work order scheduling and completion progress
- Enter maintenance plans and create maintenance work orders
- Process Service Center invoices and processes=
Candidates for this role must have customer support experience. Experience in an inside sales role is helpful. MS Office skills are also a must.
Qualified candidates can apply by emailing a resume to pro@alliedps.com
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