Technical Services Rep

Bethlehem, PA 18017

Posted: 07/12/2019 Employment Type: Full Time Job Category: Office & Professional Job Number: 0207 Pay Rate: $16.00/hr

Technical Services Representatives answer inbound technical calls from current customers, document call details, and provide technical assistance for general calls, while transferring escalated calls to technicians for further assistance. Other duties include inputting and processing invoices, processing warranty claims, and providing general administrative assistance to the technical services group.

Technical Services Reps must be able to handle a high call volume in a fast paced environment. MS Word/Excel and ERP systems experience required. Previous customer service experience from a manufacturing, plumbing, or HVAC company is required.

This long term opportunity offers full time hours, 8a-5p, Mon-Fri. Pay is $16.00/hr. Qualified candidates can apply by emailing a resume to jobs@alliedps.com or by texting your name and Tech Services Rep to 610-253-9779.

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Allentown, PA 18109

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